滚动信息：客户服务专员 Customer Service
[614834]
招聘单位：瑞好聚合物（苏州）有限公司
发布：[2019-04-15]
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职位信息 |
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| 职位名称： | 客户服务专员 Customer Service | 月薪水平： | 面议或未公开 |
| 工作性质： | 全职 | 职位类别： | 客服类 |
| 工作地区： | 太仓市 | 作息制度： | |
| 食宿情况： | 招聘人数： | 1人（当前应聘37人） | |
| 福利待遇： | |||
| 工作描述： |
I BROAD FUNCTION Responsible for all activates related to sales administration support. Handle customer inquiries, complaints as well as processing customer orders independently. Coordinates with the sales team and plant to ensure the fulfillment of client’s requests. II. PRINCIPAL RESPONSIBILITIES Duties: 1. Provides product or service information to customers ( internal & external) 2. Acts as a key customer contact for pricing, scheduling and shipping 3. Answer internal queries and customer queries on order processing 4. Cooperates with other teams to handle the client’s complaints according to established policy 5. Type all office correspondence, filling, scheduling appointments, and maintaining client database 6. Preparing the purchase order, tracking the order and assisting in the importation. 7. Following up and managing the local order and providing overall sales administration supports to the sales team. Preparing sales management report as per the requirements. 8. Issuing and managing the VAT and common invoices and providing complete sales information to the financial department. 9. Handle local logistic issues. 10. Other job as assignment from line manager III REQUIREMENTS 1) EDUCATION College Degree 2) EXPERIENCE Minimum 3 years sales assistant / customer service experience in related field. Familiar with SAP/ ERP 3) SKILLS Time management and coordination skills Strong skills in communication with internal and external customer, hardworking & team-cooperative, detailed orientated. Good command of both written & verbal English. CET-6 is preferred. PC literate - MS Office software University degree, preferably major in International Trade or related discipline. At least 3 years customer service experinece. |
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应聘要求 |
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| 学历要求： | 大专 | 专业类别： | 不限 |
| 详细专业要求： | 不限 | ||
| 适宜性别： | 女 | 年龄要求： | 26岁 - 40岁 |
| 工作经验： | 3年 | 户籍要求： | 不限 |
| 外语能力： | 英语 良好 | 计算机能力： | 良好 |
| 技能资质： | 不限 | ||
| 其它要求： | 不限 | ||
更多职位信息 |
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| 首次录入时间： | 2018-05-18 11:14:21 | ||
