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职位信息 |
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| 职位名称: | Field Service Engineer/Senior FSE | 月薪水平: | 面议或未公开 |
| 工作性质: | 全职 | 职位类别: | 客服类:售后服务 |
| 工作地区: | 天津市 | 作息制度: | 双休 |
| 食宿情况: | 招聘人数: | 1人(当前应聘12人) | |
| 福利待遇: | |||
| 工作描述: |
• Performing regular maintenance visits for Annual Maintenance Contract orders. • Calibration of ZwickRoell make machines and instruments at customer site. • Prepare calibration certificates and submit the same to the customer on time and according to standards. • Timely submission of service reports and checklists to the service planner for invoicing to customers. • Analyzing faults / failures with mechanical, hydraulic, pneumatic and electrical components. • Determining nature and scope of fault / damage and advising customer with the proper follow-up procedures for procuring spare parts or arranging warranty replacement parts in accordance with commercial considerations. • Follow-up with Service sales executive regularly for on-time submission of offers for Annual Maintenance Contracts (AMC) and calibration proposals for renewal. • Advising customers regularly for spares & consumables of the machines and instruments for smooth operations. • Follow up with Service sales executive for timely submission of spares, consumables and accessory proposals to the customer. • Planning of customer visits in consultation with service planner. • Utilize the CRM system to actively manage all service jobs. • Continuously develop and maintain knowledge and expertise of the ZwickRoell Product Portfolio and Applications to enhance confidence and service effectiveness. • Submission of installation and calibration checklist to the service planners. • Be trained in German HQ or other entity according to requirement. • Other task resigned by line manager. • Prefer location for Tianjin, Beijing, Suzhou. |
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应聘要求 |
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| 学历要求: | 本科 | 专业类别: | [机械/仪表类] |
| 详细专业要求: | 不限 | ||
| 适宜性别: | 不限 | 年龄要求: | 不限 |
| 工作经验: | 2年 | 户籍要求: | 不限 |
| 外语能力: | 英语 熟练 | 计算机能力: | 精通 |
| 技能资质: | 不限 | ||
| 其它要求: |
Education • Diploma or bachelor’s degree in engineering (Mechanical / Automation / Instrumentation) Experience • Minimum 2 years of experience in servicing of materials testing machines and instruments. • Working experience in measurement and analytical instruments or materials testing would be advantageous. Requirements • Basic knowledge of materials testing and properties • Basic knowledge of hydraulics and pneumatics • Experience in customer support activity of materials testing machines. • Proficiency with PC software and good knowledge of MS Office programs • Good communication skills • Ability to work independently. • Goal-oriented and has a flexible approach to work. • Ability to work under pressure. • Willing to travel to attend customer complaints. • Willing to undergo continuous re-training. • Valid driving license • Proficiency in English • Ability to work with high degree of personal discipline • Proficiency in German language would be advantageous. • Your current location is Beijing, Tianjin or Suzhou would be prefered. • 70% travel requirement. |
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更多职位信息 |
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| 首次录入时间: | 2026-02-27 16:51:54 | ||


